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TelkomInternet powered by ADSL provides both home and business users with an always-available
broadband connection that offers high-speed Internet access via an ordinary copper
telephone line.
- Ease of connection ~ Our always available ADSL connection is just a click away.
The connection will stay live if used continuously, or timeout after 60 minutes
of inactivity. It is recommended that you disconnect when you have concluded your
Internet related matters for the day. A new connection is only required once a day
as the network is reset each day at 00:00, disconnecting all subscribers automatically.
If you are disconnected by the network, you can immediately reconnect.
- Access speed ~ The product is designed to be as flexible as you need, so no matter
which ADSL access speed you have chosen, our Standard, Advanced or Premium services
will fit your requirements.
- Great value ~ As an ADSL subscribers you are able to surf the internet at high-speed
and download information (e-mail, images, gaming, sound and video) using you existing
phone connection. There is no need for fancy equipment - just a simple ADSL modem
and a reasonable PC.
- Call charges ~ Since your ADSL service is an always-available connection, there
is no need to keep watch on time spent online. A monthly subscription fee is payable
irrespective of the amount of time spent on the Internet. What needs to be watched
though is the maximum allowed bandwidth usage, the cap.
- Phone line ~ Phone calls and faxes can be made and received and sent at all times,
no need to suspend your Internet connection.
Online tracker ~ This is a must in order to stay abreast of your usage. You will
be able to pro-actively monitor and manage your bandwidth usage. You can access
this free facility at http://adsl.telkomsa.net
- Best effort ~ ADSL eliminates waiting time and provides quick access. Please remember
that best effort applies once the Internet is reached. Since we do not have control
over where the various servers are hosted and the amount of subscribers accessing
the Internet at any one time, there are no guarantees.
- Even faster ~ Proxy settings are of great benefit. When configuring your settings
in your web browser, make sure you make use of one of the largest caching servers
in Africa, this being the SAIX proxy servers for an improved experience.
- Unwanted mail ~ Do you hate SPAM? Well so do we. If you log into our webmail service
you can activate your own anti-spam service, so don't wait for SPAM to get to you,
let us destroy it for you.
- Choice ~ Not only do we offer two types of access, shaped and unshaped, but we currently
offer a shared cap service and the usage based option.
TelkomInternet powered by ADSL provides both a shaped and unshaped service.
Simply put, this means that we have built a service that will best meet your individual
needs. In short, for the general user the shaped service will fit most needs adequately.
- Shaped ~ In layman’s terms, the shaped service prioritises
keystroke activities - things you do while sitting in-front of your PC. So when you’re
surfing your favourite site, doing your banking or checking your e-mail, this option
will work best for you.
For those of you that need to know more, read on. The shaped service distinguishes
between the various protocols used over the Internet. The main priority is HTTP.
At present, all international HTTP traffic is transparently cached for ADSL users.
All international un-cached data is shaped. The following un-cached protocols are prioritised
on the network: HTTP (in certain cases HTTP is not cached due to website incompatibilities),
HTTPS, FTP, Mail (POP3, SMTP and IMAP), SSH and TELNET. Any protocol not mentioned
above will receive a lower priority on the network.
- Unshaped ~ In layman’s terms, whichever activity you are doing
or leaving your PC to do, while not there, all available bandwidth will be used for
this application or protocol.
This service will offer you unshaped international bandwidth and a higher data transfer
rate. The unshaped service will not shape the un-cached protocols. All protocols
will therefore share the available bandwidth equally. Similarly, local bandwidth
will remain as is with no shaping implemented. Keeping this in mind, this service
is typically designed for a niche market including, for example, your typical ForexTrader,
specific gaming applications, secure work from home options and VPN’s. All
these applications can use unfamiliar protocols, which are not necessarily bandwidth
intensive but require an unshaped service to work optimally.
To offer a fair service for all, TelkomInternet currently monitors and tracks
all ADSL users' online usage which, when added up, constitutes your cap or usage.
The usage is measured in Gigs.
- Capping ~ Please note we do not monitor what you do or where you
go, but how much traffic you produce in your use of the Internet. Your ADSL usage
is determined by all traffic you generated by a given username and includes the upload
(sending), download (receiving) as well as network and protocol overheads. The same
process applies to both the shaped and unshaped service. The accumulated data can
be viewed at http://adsl.telkomsa.net and is updated each day after the forced network
timeouts.
- What's a Gig ~ In short, it is the amount of Bytes or size of a
file or application on the Internet. This is approximately 300 songs, 1500 average
MS Word or MS Excel documents or about 10,000 e-mails without attachments.
- Cap period ~ Capping is determined over a given period, normally
a calendar month. As such, monthly usage is accumulated during the period and reset
according to your service subscription. At the beginning of each period the usage
tracker is reset and any restrictions that might have been imposed would be lifted.
- What is a cap ~ A cap is the amount of traffic or Gigs per service
a subscriber may use or consume over a given period, and is determined by the product
you have subscribed to initially. An example would be 2, 3 or 4 Gig. Capping has
no relation to the ADSL speed that you have chosen.
- When your shared service cap is reached ~ Once your cap threshold
has been achieved you may purchase further Gigs of usage in the form of usernames
to maintain unrestricted service. Although TelkomInternet currently allows capped
users unrestricted access to sites, e-mail and applications, TelkomInternet
reserves the right to deny authentication to any ADSL users dependent on network
usage over and above the prescribed cap.
- When your usage based service cap is reached ~Once your cap threshold
has been achieved you may purchase further Gigs of usage to maintain unrestricted
service.
In summary these services offer you the following:
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Shaped |
2GB or 3GB (applying to a calendar month) |
HTTP, HTTPS, FTP, Mail (POP3 & IMAP), SSH, Telnet |
| Unshaped |
4GB (applying to a calendar month) |
No protocol prioritisation applied |
- No impact to access or applications but subject to available shared bandwidth and
can be subject to hard capping rules
- Can access the Internet over a dialup connection
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- Hard capped requires additional Gigs to remain online
- Can access the Internet over a dialup connection
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1 username & password account |
1 username & password per account |
1 username & password per account |
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1 email accounts with 5 aliases |
2 email accounts each with 5 aliases |
4 email accounts each with 5 aliases |
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1 Concurrent Session |
2 Concurrent Session |
4 Concurrent Session |
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Dynamic IP Addresses |
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No web space |
5 MB personal web space |
10 MB of personal or business web space which allows for domain namepointing at
a charge |
* Please note that TelkomInternet powered by ADSL is complimentary to the
ADSL technology. Subscribers therefore need to either be an existing Telkom DSL customer,
or alternatively order a DSL line at 0800 ADSL 00 (0800 2375 00)
or request the service online by
clicking here
* ADSL is a best effort service and no guarantees are provided on throughput. ADSL
is an access medium to the Internet or your preferred ISP and will not overcome any
bandwidth related constraints within the World Wide Web.
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Shaped |
R 199.99 |
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Unshaped |
- |
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R 249.00 |
R 269.00 |
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R 679.00 |
R 699.00 |
Telkom HomeDSL
& BusinessDSL
access
As of 1 August 2006 Home and Business customers can apply for any DSL access product
whether it is DSL 384, 512 or 1024.
Sign a 24 month contract and get the modem for free! To fill in an online request
form
click here.
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Line Rental HomeDSL 384* |
R 245.00 |
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Line Rental HomeDSL 512 * |
R 362.00 |
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Line Rental HomeDSL 1024 * |
R 516.00 |
*The monthly rental excludes phone line rental.
*The monthly fee excludes call charges made to the Internet access POP number.
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Installation |
R 437.50 (incl. VAT) |
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Migration Fee - if downgrading |
R 295.20 (incl. VAT) |
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Telkom Wifi modem with 4 Ethernet ports |
R 799.00 (incl. VAT) |
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Or |
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ADSL POTS USB modem * |
R 399.00 (incl. VAT) |
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Marconi micro filters |
R 48.00 (incl. VAT) |
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Additional charges |
Normal Telkom tariff phone line rental and voice or fax calls |
* Certain prices are subject to currency fluctuations and may change without notice.
* Prices are subject to Telkom's annual price adjustment.
- You will need an existing ADSL line. If you do not have this line installed yet,
you can apply for the service together with your TelkomInternet service
under "Ordering" on the telkomsa.net website or alternatively contact the
call centre on 0800 237 500.
- You will also need a TelkomInternet powered by ADSL Standard, Advanced
or Premium package. If you are already a TelkomInternet subscriber, you
will need to upgrade your service. Contact our call centre on 0800 500 200. If you
already have the line installed and are not currently with TelkomInternet,
you can apply for the service by contacting the call centre on 0800 500 200.
- An ADSL upgraded exchange equipped to supply the ADSL service.
- Situated within a 3km to 5km radius from this exchange.
- An Analogue phone line. Please note that this only applies to individuals with no
existing phone line. If you have an existing analogue line, you do not need a second
line specifically for ADSL. ADSL will run over your current copper phone line, turning
it into a multitasking tool. You will now be able to surf while your phone line remains
open to receive or make calls and send faxes without terminating your Internet connection.
PC with the following suggested minimum requirements:
- Pentium I, 166MHZ with 32 MB RAM, Windows 98,2000, XP or ME, 100 MB storage, Ethernet
802.3 (UTP) network adapter (if you wish to connect more than one PC) and a CD ROM
- Pentium II, 233MHZ with 32 MB RAM, Windows NT4, 2000 or XP, 100 MB storage, Ethernet
802.3 (UTP) network adapter (if you wish to connect more than one PC) and a CD ROM
Click here to Sign up Now, for
instant Internet access.
Are you a new ADSL subscriber?
Do you have the line and would like to subscribe to TelkomInternet the
preferred ADSL Internet Service Provider, or do you want to purchase an additional
TelkomInternet powered by ADSL internet account? Please phone 0800 500
200
Please note that the additional account won't be billed on your Telkom account.
You will need to fill out the attached order form detailing whether or not you would
want to settle your monthly subscription via direct debit order or credit card.
- Click here to Sign up Now, for
instant Internet access.
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Get us to contact you »
- Or phone us on 0800 237 500 or 0800 500 200 (Monday
to Friday 08:00 - 20:00)
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